Question 1

How does the WhatsApp checkout actually work?

Accepted Answer

Customers browse your storefront, add items to cart, and tap Checkout. ThemedShop composes a fully formatted WhatsApp message with the cart, address, prescription image, and delivery location pin, then opens WhatsApp on their phone pointed at your pharmacy number. You confirm and dispatch — no separate app to learn.

Question 2

Do I need a website or GST number to sign up?

Accepted Answer

No website needed — we host your storefront on a free subdomain like yourpharmacy.themedshop.in and you can attach a custom domain any time. A drug license and GST are required to sell scheduled medicines, but you can set up and demo the store first.

Question 3

Can I import my existing product catalog?

Accepted Answer

Yes. We support CSV import for products, variants, MRP, stock, and images. Our team also helps onboard your first 500 SKUs free of charge on the annual plan.

Question 4

How are prescriptions handled?

Accepted Answer

Customers upload a prescription image at checkout when any Rx-only item is in the cart. Images are compressed client-side, viewable inline from your admin, and attached automatically to the WhatsApp order message.

Question 5

What does the storefront look like on Google?

Accepted Answer

Every store ships with a dynamic SEO engine: JSON-LD (Pharmacy, Product, LocalBusiness), auto-generated sitemaps, per-location and per-brand landing pages, and clean OG/Twitter previews. Your pharmacy will rank under your own brand name.

Question 6

How much does it cost and can I cancel?

Accepted Answer

ThemedShop Pro is a single plan — ₹1,000/month or ₹12,000/year (+18% GST), roughly ₹33/day. Every account starts with a 7-day free trial, no credit card required. You can cancel anytime from your admin and export all your data.

Simple, transparent pricing

Everything you need to run a WhatsApp pharmacy store

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